Common Login Issues and How to Fix Them

Even though the process is straightforward, users sometimes face login problems. Here are the most common ones and how to resolve them:

1. Incorrect Email or Password

If you receive an “Invalid Credentials” message, double-check your email spelling and password.
If you still can’t log in, click on “Forgot Password?” to reset your credentials securely.

2. Not Receiving 2FA Code

Sometimes delays happen due to network issues or email filtering.

• Check your spam or junk folder.

• Ensure your mobile network or email service is working properly.

• If it persists, contact customer support.

3. Browser Issues

Old browser cache or outdated software can cause login errors.

• Clear your cache and cookies.

• Update your browser.

• Try switching to another device or browser.

4. Account Locked

Too many failed login attempts may lock your account temporarily.
Wait a few minutes or contact the iTrustCapital support team to regain access.

How to Keep Your iTrustCapital Account Secure

Your crypto IRA contains important financial assets, so security should always be a priority. Follow these tips for maximum account protection:

• Use a strong password with a mix of letters, numbers, and symbols.

• Enable 2FA at all times.

• Avoid logging in on public Wi-Fi or shared devices.

• Log out after every session, especially when using non-personal devices.

• Stay alert for phishing emails or fake websites pretending to be iTrustCapital.

Final Thoughts

The iTrustCapital Login process is designed to be secure, simple, and convenient for users who want to manage their digital assets in a tax-advantaged environment. Whether you're checking your retirement portfolio or planning your next crypto purchase, accessing your account is quick and hassle-free. With proper security practices and an understanding of common login issues, you can enjoy a seamless experience every time you log in.